655 432 581

Privacy policy

In accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), we explain how we process the personal data you provide through this website.

1. Data controller

  • Controller: Rosinach Industrial, S.L. — Tax ID (NIF) B25856790
  • Address: [PENDING: confirm registered address], 25430 Juneda (Lleida)
  • Phone: 655 432 581 · Email: info@rosinach.com

We have not appointed a data protection officer. For any questions about your data, email info@rosinach.com.

2. What data we process and why

  • Contact and quote forms: name, company, job title, town, phone, email, the content of your enquiry and, if you attach them, photos or documents of the part or machine. We use them to answer your enquiry, prepare a quote and follow it up.
  • Contact by phone, WhatsApp or email: the data you give us, to deal with your request.
  • Business relationship: if we reach an agreement, the data needed to manage the service, invoicing and legal obligations.

We do not make automated decisions or create profiles with your data.

3. Legal basis

  • The consent you give when submitting the form (art. 6.1.a GDPR).
  • The pre-contractual measures taken at your request, such as a quote, and the performance of the contract (art. 6.1.b GDPR).
  • The need to comply with legal obligations, such as tax and accounting requirements (art. 6.1.c GDPR).

4. How long we keep your data

Data from enquiries that do not lead to a business relationship is kept for up to one year after the last communication. If there is a business relationship, it is kept for as long as the relationship lasts and then for the periods required by law.

5. Recipients

We do not share your data with third parties unless required by law. To provide the service, the following providers have access to it as data processors, under contracts that guarantee confidentiality:

  • Web hosting: Hostinger International Ltd., with servers in the European Union.
  • Email: [PENDING: email provider for @rosinach.com].
  • Customer management (CRM): [PENDING: Odoo, once the forms are integrated].

The contact page includes a Google Maps map (Google Ireland Ltd.). When it loads, Google may process browsing data in accordance with its own policy; see the Cookie policy.

6. Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw your consent at any time, by emailing info@rosinach.com with a copy of your ID document. If you believe we have not handled your request properly, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

7. Security

We apply appropriate technical and organisational measures to protect personal data against loss, unauthorised access or alteration.

8. Changes to this policy

We may update this policy to reflect legal or service changes. The current version is always the one published on this page. Last updated: [PENDING: publication date].